Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. GJ Jewellery will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation in form of store credit.

Please return your purchase to the following address:
GJ JEWELLERY
B-1-217 / B-1-218, 1st Floor, Block B, GM Klang Wholesale City,
Jalan Kasuarina 1, Bandar Botanic Capital, 41200, Klang.


Please contact us at gj@goldenjaguar.com.my or 018-901 8168 / 0111-0666 088 if you have any questions or doubts.